THE HANDY FIX

Terms & Conditions – Handyman Services (Sole Trader)These Terms & Conditions apply to all work carried out by TheHandyFix, a UK-based sole trader handyman service.

By booking work, accepting a quote or estimate, or allowing work to commence, the client agrees to these Terms & Conditions.

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  1. Rates & Minimum Booking

    •    Standard rate: £60.00 per hour or £30.00 per half hour
   •    Minimum booking: 1 hour
   •    Time is charged from arrival on site until work is completed or stopped at the client’s request.

• out of hours are from= 7pm to 6am monday to friday and weekend saturday and sunday.

• out of hours rates: £100.00 per hour

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2. Quotes, Estimates & Acceptance

    •    Quoted work is priced for specific agreed tasks only.
   •    All quotes are provided in writing, either via WhatsApp message or PDF quotation.
   •    Estimates are approximate and may change due to additional work, materials, or hidden issues.
   •    Acceptance of a quote, estimate, booking, or appointment (including via WhatsApp or email) constitutes acceptance of these Terms & Conditions.

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3. Scope of Work

    •    Work is limited strictly to the agreed scope.
   •    Any additional work must be approved by the client and may incur additional charges.

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4. Deposits

    •    A deposit is required for quoted or estimated jobs before work begins.
   •    Deposits are non-refundable once materials are purchased or time is allocated.
   •    No deposit is required for hourly-rate work.

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5. Payment Terms

    •    Payment is due on the same day upon completion, unless otherwise agreed in writing.
   •    Where agreed, payment must be made within a maximum of 7 calendar days.
   •    Late payments may incur reminder fees, recovery costs, and statutory interest.
   •    Ownership of supplied or installed materials remains with TheHandyFix until full payment is received.

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6. Client Responsibilities

   •    The client is responsible for providing accurate and complete information about the property, including access, restrictions, utilities, parking, permits, and known faults.
   •    TheHandyFix is not responsible for delays or additional costs caused by missing or incorrect information.

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7. Cancellations & Access
   •    A minimum of 24 hours’ notice is required for cancellations or rescheduling.
   •    Missed appointments, late cancellations, or refusal of access may be charged.
   •    Safe, clear access to the work area must be provided.​

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8. Health & Safety
   •    TheHandyFix reserves the right to refuse or stop work if conditions are unsafe.
   •    Any time spent on site up to that point remains chargeable.

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​9. Materials & Parts
   •    Client-supplied materials are fitted without warranty from TheHandyFix.
   •    TheHandyFix is not responsible for manufacturer defects or failures of supplied parts.
   •    Delays caused by incorrect, faulty, or unavailable materials are not the responsibility of TheHandyFix.​

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10. Existing Conditions & Hidden Defects
   •    TheHandyFix is not responsible for hidden or pre-existing issues including (but not limited to):
   •    Old or unsafe plumbing
   •    Electrical faults
   •    Rotten timber
   •    Structural defects
   •    Additional work arising from such issues will be quoted separately.​

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11. Concealed Services Disclaimer
   •    TheHandyFix is not liable for damage to concealed pipes, cables, or services where their presence was not apparent or               disclosed.​

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12. Utilities Isolation
   •    TheHandyFix is not responsible for issues arising from the isolation or reconnection of existing water, gas, or electrical supplies where systems are old, faulty, or non-compliant.

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​13. Workmanship Guarantee
   •    Workmanship is guaranteed for 3 months from completion unless otherwise stated in writing.
   •    This does not cover:
   •    Wear and tear
   •    Misuse or neglect
   •    Pre-existing faults
   •    Third-party or supplied materials

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​14. Snagging & Reporting Issues
   •    Any issues must be reported within 7 days of completion.
   •    No liability is accepted for issues reported after this period unless covered by the workmanship guarantee.​

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15. Photography & Records
   •    The client agrees that TheHandyFix may take photographs before, during, and after work for record-keeping and dispute resolution.

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16. Landlords & Letting Agents

    •    The person authorising the work is fully responsible for payment.
   •    Access must be arranged in advance.
   •    Parking fees, permits, congestion charges, or similar costs are the client’s responsibility unless agreed otherwise in writing.

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17. Suspension of Work

   •    TheHandyFix reserves the right to suspend or terminate work if payment terms are not met.

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18. Force Majeure

   •    TheHandyFix is not liable for delays caused by events beyond reasonable control, including illness, emergencies, extreme weather, or supplier delays.

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19. Liability

    •    Liability is limited to the value of the work carried out.
   •    TheHandyFix is not liable for indirect or consequential losses.
   •    Nothing in these Terms limits liability for death or personal injury caused by negligence.

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20. Governing Law

    •    These Terms & Conditions are governed by UK law.

 

All work carried out by TheHandyFix is subject to our Terms & Conditions.

(sole trader)